Coronavirus (COVID-19) update from PRIME

It’s easy to feel overwhelmed with information and the speed at which decisions are being made during the coronavirus (COVID-19) outbreak. Just today we received notification from CAA (Civil Aviation Affairs) that flights will be reduced as a precautionary measure to contain the outbreak. Visa’s on arrival will also be suspended as advised by the Nationality, Passport & Residence Affairs (NPRA), although visas for diplomatic passport holders, electronic visa services and visa’s issued by the NPRA before this notice will still be valid.

At PRIME we are keeping up to date with all developments and notifications from the Ministries to ensure our services are not impacted. We are also taking some preventative measures to protect the health of our serviced office residents, our team members and visitors to the offices.

We are closely following the guidelines and advice of the Ministry of Health and have introduced a variety of measures to minimise the impact to public health.

Cleaning in and around our serviced offices has been intensified particularly around the common areas such as door handles, security key pads, office equipment, kitchen areas, toilets and reception. Our staff are requested to regularly sanitise their hands and to maintain distance when interacting with customers.

We have placed hand sanitiser at the reception area on each of our floors of which all are welcome and encouraged to use. We have installed dispensers next to the exit buttons, being a routinely touched surface.


Any of our team members who show even mild signs of flu-like symptoms have been advised to follow the government advice surrounding medical care and self-isolation, and we are ensuring that team members are supported fully during this time.

Rest assured we are continuing to monitor the situation and follow directions given by government agencies as necessary to protect the health of our customers and our teams. It is business as usual for PRIME and we will continue to provide the quality service that you are all accustomed to.

If you have any questions regarding the above including the status of any visa’s we have applied for you, please do not hesitate to call us on +973 17570400 or follow us on Facebook to keep up to date.